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Resource Hub

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Provides customer and technical assistance resources for Shift4 payment and EPOS solutions. It includes access to documentation, knowledge base articles, troubleshooting guides and contact options for help with payment processing, POS systems, APIs, integrations, and account-related issues.

Help Portal

Zendesk-powered support portal that provides Knowledge base ,help articles, Setup, troubleshooting guides, product documentation, and self-service resources for all Shift4 One, SkyTabPOS solutions.

Video Tutorials

YouTube page of video tutorials and training resources for Shift4 POS, Shift4 One It provides step-by-step guides on restaurant POS operations, reporting, employee management, payments, menu setup, customer-facing displays, Online ordering, website builders, Kitchen Display, 3rd party integrations, and other system features to help and learn and use the platform effectively.

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Support Portal

System Status Page

Real-time system monitoring dashboard for Shift4 Payments services. It shows the operational status of payment processing systems, APIs, POS, cloud services, and third-party integrations, along with incident history, outages, and maintenance updates.

Email Support

This form is intended for non-urgent requests, such as general support questions or updates that are not time-critical. Please expect a response in 3 business days (Monday-Friday) or longer based on request volume.

Call & Chat +44 800 066 8986

This enables you to Chat, Call, email dedicated technical support team for your inquiry . get ready your business name and telephone number.